Agriculture Equipment Field Service Mechanic - 10984

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems and components in the field.  Prepare equipment for delivery.  Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components.   Work in adverse weather conditions as needed.  Accept all out of town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions and explanations to associates, customers and management regarding equipment conditions, problems and recommendations. Preferred 3-5 years' experience troubleshooting and repairing construction equipment.

1. Troubleshoot and diagnose equipment malfunctions and failures.
2. Maintain good customer relations and support for corporate marketing objectives.
3. Repair, recondition, and maintain equipment and components.
4. Prepare service reports.
5. Plan and control cost of repair jobs.
6. Maintain company equipment – keep in good clean orderly condition.
7. Work safely at all times.  Adhere to all applicable safety policies.  Comply with all company policies, procedures and standards.
8. Own and maintain required personal tools.
9. Learn and use Empire, Caterpillar and allied product procedures and systems.
10. Perform other related duties as assigned.
11. Maintain current MSHA card if work area requires.
12. Provide on-the-job training to technicians and helpers as assigned.
13. Work overtime as needed.
14. Travel to remote locations as needed.
15. Make warranty recommendations.
16. Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
17. Must accomplish training and serve as a Green Belt in support of EMPIRE's Six Sigma program.
18. Work within and promote corporate values.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy, and does not constitute a managing agent of the company.