Rental Inventory Coordinator - 22212

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Date: Jun 15, 2022

Location: Phoenix, AZ, US, 85043

Company: Empire

Requisition # : 22212 

Location: Phoenix 

Position Status:  Full Time (40 hrs week) 

Shift : 1 

Direct Supervisor:  Monica M Salazar 

Start Time :  7:00 am 

End Time :  4:00 pm 

Schedule Days : Monday - Friday 






Job Summary:

Place orders for new equipment and manage the equipment sales process from start to finish. Maintain and manage equipment inventory data including location, status accuracy, manage equipment titles, warranties, and upkeep of equipment database.  Assist with various marketing and digital projects. Support rental coordinators with overflow calls. Ability to support rental coordinators with incoming after-hour calls on a scheduled weekly rotation. Engage with external and internal clients throughout the day. Perform other duties as assigned by the Rental Supervisor.

Essential Functions:

  1. Transfer all new and leased CAT machines into Empire’s Rental fleet.
  2. Notify the warranty department for accurate warranty start date on new machine buys.
  3. Notify the accounting department to schedule machine purchases on new machine buys.
  4. Tag off attachments from new machines in system.
  5. Assist in notifying field service department of new machine purchases.
  6. Ensure machine specifications show correct in all systems.
  7. Confirm warranty start date.
  8. Notifying CAT to pin and score machines.
  9. Open work orders for all new rental purchases.
  10. Assist rental coordinators in answering multiple phone lines.
  11. Perform clerical and other assignments as directed by Rental Managers.
  12. Maintain knowledge of rental department operations, policies, controls, and systems.
  13. Work safely at all times.  Adhere to all applicable safety policies.  Comply with all company policies, procedures, and standards.

Additional Responsibilities:

  1. Handle all billing relations in the absence of the Rental Billing Coordinator.
  2. Perform additional administrative duties assigned by management.
  3. Work within and promote corporate values.

Knowledge Skills and Abilities:

  1. Must have computer experience and able to type 35 wpm.
  2. Previous knowledge and experience in computer software such as Lotus Notes, Microsoft Word and Excel.
  3. Professional demeanor for effective telephone communication.
  4. Some knowledge of Empire’s business practices and rental operations.
  5. Ability to maintain consistent attendance

Education and Experience:

  1. Proof of high school diploma or General Education Degree (GED).
  2. 1-3 years experience in a Rental or Inventory environment.
  3. Must be able to communicate (speak, read, comprehend, write) in English.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. While performing the duties of this job, the employee is regularly required to sit, use hands, talk or hear and lift and/or move up to 10 pounds.
  2. The employee is occasionally required to stand, walk, reach outward and above shoulder, and squat or kneel.
  3. Specific vision abilities required by this job include close, distance, and peripheral vision.
  4. If on an occasional basis, employees perform duties that Empire in good faith believes could affect the safety or health of the employee performing the task or others, then their role would be classified as working in a Safety-Sensitive Position.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, outdoor weather, extreme cold, and extreme heat.
  2. The noise level in the work environment is usually moderate.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.


Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.


Empire Southwest is an EEO/Affirmative Action Employer

Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment

Nearest Major Market: Phoenix

Job Segment: Database, Field Service, Clerical, Technology, Manufacturing, Administrative

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