ThinkBIG Apprentice Technician - 25722

Date: May 25, 2023

Location: Mesa, AZ, US, 85210

Company: Empire

Requisition #: 25722 

Shift : 1 

Start Time :  8:00am 

End Time :  5:00pm 

Schedule Days : Monday - Friday 

Position Status: Project Specific/Apprentice W/O Benefits 

Job Summary:

Looking to build your future? Empire is proud to partner with Mesa Community College to administer the ThinkBIG Apprentice Program, a two-year college-level curriculum which provides students with the education and skills necessary to become heavy-equipment diesel technicians. While our two-year program is competitive and rigorous, it offers immense rewards. Upon program completion, you will receive an Associate in Applied Science Degree from Mesa Community College and Cat® Dealer Service Technician credentials, which are recognized by all Cat Dealers worldwide. Kick off your career with Empire’s ThinkBIG program and you’ll come out with BIG skills, BIG potential, and one of the best career opportunities in the heavy equipment industry.


Develop mechanical and technical skills and knowledge.   Maintain acceptable grades, attendance and performance ratings throughout the program as determined by shop supervisors, classroom training instructors and program coordinator.  Understand and perform within Empire’s conduct standards, work ethics and performance standards.  Must be willing to accept this position with NO guarantee of future employment.

Selectees must be currently applying for admission at MCC and once accepted into the ThinkBIG program you must complete the First Year Experience class prior to starting the program in August.

Essential Functions:

  1. Maintain classroom and self-study training grades and curriculum to avoid disqualification from the program.
  2. Maintain attendance above minimum program standards.
  3. Maintain acceptable attitude and cooperation standards.
  4. Keep work area and tool boxes clean and orderly.
  5. Learn basic systems and component functions (electrical, hydraulic, engines and power trains).
  6. Learn to disassemble, clean, reassemble and install components and parts.
  7. Maintain company equipment – report repair needs to supervisor.
  8. Prepare reports including time cards, service reports and self-evaluations.
  9. Work safely at all times.  Adhere to all applicable safety policies.  Comply with all company policies, procedures, and standards.. 

Additional Responsibilities:

  1. Own and maintain required personal tools.
  2. Learn and use Empire, Caterpillar and allied product procedures and systems.
  3. Maintain current MSHA card if work area requires.
  4. Must be willing to work overtime, weekends, and any shift as needed.
  5. Must be willing to travel to remote locations, other stores and customer job sites as needed.
  6. Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
  7. Work within and promote corporate values. 
  8. Comply with all company policies and procedures.
  9. Perform other duties as assigned.
  10. Work within and promote corporate values.

Knowledge Skills and Abilities:

  1. Demonstrated technical skill competence.
  2. Appropriate manner, conduct, and grooming adhere to company policy.
  3. Ability to work cooperatively and communicate effectively.
  4. Knowledge of the products sold and serviced.
  5. Ability to maintain consistent attendance.

Education and Experience:

  1. Proof of high school diploma or General Education Degree (GED).
  2. Maintain current driver’s license.
  3. Maintain current enrollment in Mesa Community College.
  4. Completion of TRAIN test evaluation and MCC assessment testing.
  5. Must be able to communicate (speak, read, comprehend, write) in English.
  6. Must complete any pre-requisite classes required to enter program or maintain status in program.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
  2. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
  3. The employee is occasionally required to lift and/or move up to 10 pounds.
  4. Specific vision abilities required by this job include close vision.
  5. May be required to operate a forklift with appropriate certification(s).
  6. This position is designated as a "Safety-Sensitive Position".   A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
  2. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
  3. The noise level in the work environment is usually office moderate.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy, and does not constitute a managing agent of the company.


Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.


Empire Southwest is an EEO/Affirmative Action Employer

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