Field Service Welder/Machinist - 10444

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Date: Jan 25, 2019

Location: Mesa, AZ, US, 85210

Company: Empire

Requisition #: 10444 

Shift : 1 

Start Time :  7:00 am 

End Time :  3:30 pm 

Schedule Days : Monday - Friday 

Position Status: Full Time (40 hrs week) 

Job Summary

Repair, recondition, weld, fabricate, service and prepare CAT and other Empire line allied machines and components for delivery.  Diagnose and troubleshoot malfunctions and failures of machines, engines, machine systems and components.  Work in adverse weather and other adverse situations presented by field working conditions.  Accept all out-of-town assignments requiring extended overnight stays.  Provide on-the-job training to helpers as assigned.  Communicate, orally and in writing, information, instructions and explanations to associates, customers and management regarding equipment conditions, problems and recommendations.

Essential Functions & Additional Responsibilities

  1. Diagnose and troubleshoot equipment malfunctions, metallurgical and stress failures.   Ask for assistance in cases where the diagnosis has not been made within four hours.
  2. Eliminate or recommend action to eliminate the source of the problem.
  3. Prepare inspection and appraisal reports.
  4. Comprehend and interpret sketches and diagrams including engineering drawings and blueprints.
  5. Plan and control repair jobs.  Analyze customer requirements and determine the scope of work.
  6. In advance of a service trip, arrange to take parts, tools, proper size welding rod or wire, technical publications and other material required to complete the job.
  7. At the job site, organize the job sequence, and arrange with the dispatcher for all sublet or component rework required.  Direct and coordinate the work of assigned helpers to minimize waiting, idle time and inefficiencies.  Monitor and control job progress.
  8. Repair, recondition, weld, fabricate, and maintain equipment and components.
  9. Prepare equipment for delivery.  Remove and install components and parts.  Disassemble and reassemble components.
  10. Determine parts reusability in accordance with published reusability guidelines.  Order replacements and arrange for repairs.
  11. Service and maintain equipment (preventive maintenance), adjust (tune up), and test mechanical, electrical and hydraulic systems and components.
  12. Operate welding equipment.  Perform arc welding, air arc, gas welding and cutting in vertical up, flat and overhead positions using correct temperatures and procedures for the type of material being welded.
  13. Works safely at all times.  Adheres to all applicable safety policies.  Complies with all company policies, procedures, and standards.
  14. Learn and use Empire and CAT procedures and systems.
  15. Prepare Service Reports.
  16. Maintain company equipment.  Report repair or replacement needs to the supervisor.
  17. Make warranty recommendations to supervision via job closing questionnaire.
  18. Maintain good customer relations.  Assist the customer in making repair or replacement decisions.  Explain the causes of equipment operating difficulties and failures to customers and the corrective action necessary to prevent them.  Handle all customer concerns with tact and diplomacy.
  19. Must accomplish training and serve as a Green Belt in support of EMPIRE's Six Sigma program.
  20. Works within and promotes corporate values.

Skills & Abilities

Able to comply with DOT CDL requirements.

Acceptable attendance to meet all company standards and requirements.

Appropriate manner, conduct and grooming to adhere to company policy.

Demonstrated technical skill competence.

Interpersonal skills sufficient to communicate verbally and in writing with others in an objective and cooperative manner.

Physical Requirements

The physical demands are representative of those that must be met to successfully perform the essential functions of this job.

Required to sit occasionally

Required to talk or hear occasionally

Required to reach outward frequently

Required to walk frequently

Required to use hands frequently

Required to stand frequently

Required to squat or kneel frequently

Required to lift or carry 21-50 lbs

Specific vision abilities include ability to adjust focus

Specific vision abilities include depth perception

Specific vision abilities include distance vision

This position is designated as a Safety-Sensitive Position.

Work Environment

The characteristics described here are those an employee encounters while performing the essential functions of this job.

Exposure to moving mechanical parts

Exposure high precarious places

Exposure to wet humid conditions

Exposure to extreme heat or cold


Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy, and does not constitute a managing agent of the company.


Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.


Empire Southwest is an EEO/Affirmative Action Employer

Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment

Nearest Major Market: Phoenix

Job Segment: Hydraulics, Welding, Metallurgy, Maintenance, Engineer, Engineering, Manufacturing

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